With over 20 years working in client service managing premier accounts at leading agencies we pride ourselves on understanding the business complexities facing marketers today. We are up to date on the full range of marketing resources our clients manage and know the best agencies across disciplines—how they work, what they’re good at, what motivates them, and what tools they need to perform at their best.

Starting in Boston at Arnold, Howard moved to New York in 1980 to work at Ammirati & Puris. It was there that he met Jan, who had come from DDB and McCaffrey McCall. We first teamed to manage BMW and partnered for the next fifteen years running Ammirati’s blue chip brands in fast food, packaged goods, financial services, hospitality, consumer electronics and healthcare.

As core members of the agency new business team we gained first hand insight into what constitutes a healthy and productive review process. Our experience includes leading and winning such complex pitches as Mastercard, Burger King, GMC and Reebok.

Over the years we learned that the success of the brand is directly tied to the quality of the client agency relationship. We built reputations for building and sustaining long-term relationships with such high profile clients as Cadbury Schweppes, Aetna, RCA and Four Seasons Hotels and Resorts.

Lyn Rosoff grew up in the advertising agency business and spent most her career at Arnold Worldwide working on a variety of consumer and business-to-business accounts before forming her own consultancy specializing in training and coaching. In 2001 she helped form MatchWorks and designed our team building practice including customized seminars on “How to Get the Most of the Client/Agency Relationship”, “Managing Stress/ Managing Agencies”, “The Relationship Launch Meeting”, and “Marketing Fundamentals”.